When Change Happens is written by
Lalit Jagtiani and published by Lead Think.
Change is a much dreaded word in
the corporate. It is often associated with job cuts, change in KRA’s and what
not. But thanks to Mr.Jagtiani, the change doesn’t seem like a dreaded demon.
The author not only simplified a complex topic, but also highlighted that by
adding human element, aligning personal goals with corporate goals, can bring
the much needed change.
The style of writing is fictional,
proper balance is maintained between intellectual and emotional perspective.
Light is thrown on the thinking pattern of management pyramid, right from top
The protagonist Mark is leading a
routine life, coming to office, doing daily chores, without much excitement.
One day, he receives a call from his boss, informing him, he is going to be
part of, “Change Agent” team in the organization, which will drive change in
the organization. While going through the process, Matt realizes that effective
change, need involvement of all the stakeholders. This further means addressing
the concerns of the employee, in a proper manner. Generally in organizations,
change is forced down the throat, this leads to unpleasantness and confusion. Jagtiani
has beautifully addressed this concern, being human can erase many problems and
I genuinely like the “Close Eye
Visioning Method” mentioned in the story. Sharing dreams, visions always lead
to better bonding and emotional engagement. Any change is not possible, till it
is supported by top management. Feel good programs with little impact on
business, would not catch top management fancy. Any change should have a long
lasting productive impact on the organization. Once the top management can gauze
the impact, then getting funds and clearances would not be a problem.
Jagtiani drills this point
beautifully, when the organization empowers its employees, innovations and improvement
in processes start happening. The key to any successful change is “The
Workforce”, most companies go into secretive mode, but if they involve the
employees, the change would be successful and better results in all the spheres
will be seen.
Must read for management students, trainers,HR professionals and corporate professionals.